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Questions to Ask When Looking for Assisted Living for Your Loved One

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A woman and her senior mother explore assisted living options together on a tablet

Navigating the world of assisted living can feel overwhelming. After all, choosing the right home for your loved one is a big decision! Are they going to be happy? Will they receive the care they need? How will we afford it? These are just a few of the concerns that can keep caregivers up at night.

When touring communities, ask questions about:

  • Healthcare
  • Daily living
  • Social activities
  • Staff training & experience
  • Community amenities
  • Financial considerations

Whenever you make the decision, keep your loved one in the loop. Discuss the options with them and be sure to lay out their wants and needs. This knowledge will guide you in making a decision that prioritizes their well-being. Remember, this community is more than a place to live, it’s a place to thrive!

Questions to Ask About Healthcare

What Medical Services are Available?

Ask about routine health check-ups, medication management, and the availability of on-site medical care. It’s important to know whether they have a nurse or doctor on staff and how they handle emergencies.

How Do They Manage Chronic Conditions?

If your loved one has a chronic condition like diabetes or heart disease, you’ll want to ensure the community has protocols in place to manage it. Inquire about specialized care programs such as physical therapy.

Additionally, ask what happens if your loved ones need change while they’re living there. A condition like Alzheimer’s is progressive, so a community that offers memory care lifestyles could be the right one. 

What is the Staff-to-Resident Ratio?

Knowing the staff-to-resident ratio can give you insight into the level of personalized care your loved one will receive. A lower ratio often means more individualized attention and care.

Questions About Daily Living

What Types of Assistance are Provided for Daily Activities?

Assisted living should offer support with daily activities like bathing, dressing, and eating. Ask for specific examples of how staff assists residents with these tasks and whether support is available 24/7.

Are Meals Provided?

Inquire about meal plans, dietary options, and how they accommodate special dietary needs or preferences. It’s also helpful to know if residents have input into the menu. While nutrition is vital, also make sure the food tastes good! What’s a home without delicious meals?

How is the Community Kept Clean?

Ask about the cleaning schedules for common areas and individual living spaces. Some people find cleaning relaxing, so ask about maintaining their own space. Find out who is responsible for laundry and personal housekeeping.

Questions About Social Activities

What Social and Recreational Activities are Available?

Social engagement is crucial for mental and emotional health. Ask about the range of activities offered, from games and exercise classes to outings and cultural events. It’s important to know if there are opportunities for your loved one to pursue their interests or discover new hobbies.

Is There a Sense of Community Among the Residents?

A supportive community can greatly enhance the quality of life. Ask about how the community fosters a sense of community. Do they have welcome programs for new residents? How do they encourage social interaction and friendships?

Are Family Visits Encouraged?

We love it when families stop by! Any visitation policies should be simple and unrestrictive—if they’re present at all. Be wary of communities that limit family involvement.

A group of happy seniors jog in a park together

Questions About Staff Training and Experience

What Training Do Staff Members Receive?

The staff is the heart of any community, so the quality of care often depends on their training. Ask about the initial and ongoing training programs for caregivers. The baseline should be training in CPR and first aid, with specialized training depending on their duties.

How Experienced is the Staff?

Experience matters. Find out how long senior staff members have been working in the community and their background in elder care. High turnover rates can be a red flag.

How Does the Staff Handle Emergencies?

Emergencies can happen. It’s essential to know the community’s protocols for handling medical emergencies, natural disasters, or other crises. Ask if they conduct regular drills and how they communicate with families during these times.

Questions About Community Amenities

What Types of Living Arrangements are Available?

Different communities offer different living arrangements, from private rooms to shared apartments. Ask about the options available and what’s included in each type of accommodation. 

What Amenities are Provided?

Amenities can greatly enhance your loved one’s quality of life. Inquire about recreational options like gyms, swimming pools, and gardens to help your loved one stay active. Ask if they have a library, computer room, or on-site salon.

Are Transportation Services Available?

Even if they can’t drive, many residents still enjoy going out for shopping, appointments, or social visits. Ask about transportation options provided by the community and whether they include scheduled trips or on-demand services.

Questions About Financial Considerations

What is the Cost Structure?

Ask for a detailed breakdown of fees and what is included. Are there any additional costs for specific services or amenities? Knowing this can help you budget and avoid surprises.

Are There Any Financial Assistance Programs?

Some communities offer financial aid or accept third-party insurance plans. Inquire if there are financial assistance programs available and how they work.

What is the Contract and Cancellation Policy?

Before making any commitments, understand the terms of the contract. What are the cancellation policies, and are there any penalties for early termination? It’s essential to know your options in case things don’t work out as planned.

We’re Ready to Answer Your Questions

Finding the right assisted living community for your loved one is a significant decision that requires thorough consideration.

Remember, it’s not just about finding a place—it’s about finding the right place. If you’re ready to explore our community and see how we can meet your loved one’s needs, book a tour at Luna Senior Living today!

Written by
Angela Clark

More Articles By
Angela Clark

Why Luna Senior Living?

Elevated living at Luna means embracing wellness, nature, and compassion. Experience life’s next chapter with us.

Services & Experiences

Beautiful open spaces. The warmth of natural light. Scenic pathways. Luna Senior Living connects residents with the world around them.

Our Community

Experience the nourishing culinary delights of delicious chef-prepared meals served restaurant-style in either of our beautiful indoor or outdoor dining spaces and bistro.


Where To Find Us

Sales Center Address

  • 30 Peck Rd- Unit 2105
  • Torrington, CT 06790

Sales Center Hours

  • Monday: 9:00 AM 5:00 PM
  • Tuesday: 9:00 AM 5:00 PM
  • Wednesday: 9:00 AM 5:00 PM
  • Thursday: 9:00 AM 5:00 PM
  • Friday: 9:00 AM 5:00 PM
  • Saturday: By appointment only
  • Sunday: By appointment only

Community Address
(Opening Fall 2024)

225 Wyoming Avenue

Torrington, CT 06790

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